Frequently asked questions
Below you'll find answers to the questions we get asked the most about Storeinsta.
Is there a setup fees?
Ans.
No, There is no setup fees for any of our plans.
How many days it takes to go live?
Ans.
The store will be activated right after the setup, you can check the status by login into your account.
How many products I can add?
Ans.
- In standard plan 100 products.
- 500 products in pro plan.
- Unlimited products in premium plan.
Can I use my own domain name?
Ans.
Yes, your own domain linking is available.
Are payment gateway included?
Ans.
Yes, Processed by leading gateway service provider “Razor Pay”.
Can customer shop from mobile phone?
Ans.
Yes, our themes are mobile friendly. Customers can shop no matter on what device they are.
Will I be able to manage my stocks?
Ans.
Yes, with our inventory management you can manage all your stocks by virtual click.
Can I deliver across India?
Ans.
Yes, you can deliver over 26000 pincodes in India with our shipping integration.
Support and help will be provided?
Ans.
Yes, we will be available to you at the end of phone for help and support you require or for any questions you might have.
Will you charge for bandwidth and storage fees?
Ans.
No, all our plans provide unlimited bandwidth and storage with no extra charge.
Can I cancel the plan anytime?
Ans.
Yes, You can. There is no contract involved.
Can customers pay online for orders?
Ans.
Yes, you need to verify your business and update bank details in which you want to payout.
Is it secure for customers?
Ans.
Yes, no bank details of customers would be saved. It is fully secured.
What are the must documents for availing integration shipping service?
Ans.
If the you have a company then :
- Pan card / Company’s pan card
- Cancelled cheque
- GST certificate (Optional)
If the you are a proprietor:
- Pan card / Company’s pan card
- Cancelled cheque
- GST certificate (Optional)
- Aadhar card
What are the must documents for availing integration payment gateway?
Ans.
Required documents:
- Bank details
- Cheque book
- Pan card
- GST certificate (Optional)
Haven't find suitable answer? Tell us what you need.